Shedd Aquarium
John G. Shedd Aquarium
Chicago, Illinois

With over 1 million visitors annually, the John G. Shedd Aquarium is the most visited museum in the City of Chicago.

Contract Awarded

  • 2011

Number of Employees

  • Day-to-day, 24-hour operation of the property - 26 security officers
  • Special Events - 100 security and guest services staff

Services Provided

  • Crowd Management
  • Security Services
  • Guest Services

Marquee Events

  • Shedd Blu Gala
  • Shedd After Dark
  • Jazzin' at the Shedd
  • Calm Waters Disability Event
  • Wine & Waves
  • Asleep with the Fishes
  • Great Lakes Action Days
  • Weddings
  • Corporate Events

John G. Shedd Aquarium and Monterrey Security

With over 1 million visitors annually, the John G. Shedd Aquarium is the most visited museum in the City of Chicago. Since 2011, Monterrey Security has worked closely with the Shedd Aquarium Society to keep their animals, visitors, volunteers, and staff safe. Monterrey's embedded security management program is involved with all facility departments to ensure safety, security, and guest services are engrained in all daily activities. Monterrey draws on its extensive experience and relationships in providing security and guest services to major cultural institutions to impact this facility every day. The Shedd Aquarium contains priceless animal collections that require special protections, procedures, and attention. All Monterrey staff are trained on marine and mammal distress indicators so that they can be aware of animals who may be in need of emergency attention.